FAQ's

What size candles do you sell?

We currently offer 13oz candles. 

How long is processing and shipping?

Please allow 3-4 business days for processing your order. Please allow 3-10 business days for shipping.

I put in the incorrect address, what do I do?

Please contact me promptly at loreecandles@gmail.com to update your shipping address before I drop off your package at the post office.

What is the status of my order?

You will be notified the status of your order as soon as I am done processing your order. You will receive a tracking number in the email you entered at checkout.

I didn't receive my order, what do I do?

If you haven't received your order, please check your shipping confirmation email for tracking information and delivery status. If the tracking shows that your order was delivered but you still haven't received it, kindly contact us at loreecandles@gmail.com so we can assist you further.